Your privacy is our responsibility
This policy explains in detail how your personal information is collected, used, and protected on the 7e779 platform.
This Privacy Policy applies to the 7e779 website and all related services. By using this platform, you are considered to have accepted the terms of this policy. Please read it carefully before registering or using our services.
Introduction and Overview
7e779 is a safe and reliable online gaming platform for players in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. This Privacy Policy ("Policy") describes how 7e779 collects your information, the purposes for which it is used, how it may be shared with third parties, and the measures we take to protect your data.
This policy applies to all users of 7e779 — whether they are registered members or simply browsing the site. To ensure the security of your information, we use modern technical measures including SSL encryption. Any changes will be published on this page as a new version with an updated date.
What Information We Collect
7e779 may collect the following types of information to provide its services:
2.1 Personally Identifiable Information
- Full name and username
- Email address
- Date of birth (for age verification — for users aged 21 and above only)
- Payment method details such as bKash, Nagad, Rocket, or Upay account numbers (full numbers are not stored)
- Required identity verification documents
2.2 Automatically Collected Information
- IP address and geographic location (at country level)
- Browser type and version
- Device type and operating system
- Time spent on the website and pages visited
- Information collected through cookies and similar tracking technologies
2.3 Transaction-Related Information
- Deposit and withdrawal history
- Records of bonus and promotion claims
- Gaming activity history
- Account balance and change logs
Purpose of Data Collection
7e779 uses the collected information for the following legitimate purposes:
Account Management
To handle registration, login verification, account security, and customer identity confirmation.
Payment Processing
To complete secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
Fraud Prevention
To detect and prevent unauthorized use of accounts, money laundering, and other illegal activities.
Customer Support
To provide effective assistance in Bengali and English via 24/7 live chat and email.
In addition, collected information may be used to improve your experience, identify technical issues, and analyze platform performance. Your information will not be used for marketing or sold to third parties without your prior consent.
Cookie Policy
The 7e779 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the website experience.
4.1 Cookies We Use
- Essential cookies: These are necessary for basic site functions such as maintaining login sessions. The site cannot work properly without them.
- Functionality cookies: Used to remember your preferences such as language and layout.
- Analytics cookies: Collect anonymous data to understand how the site is used. This helps us improve our services.
- Security cookies: Used for fraud detection and account protection.
You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the site.
Data Storage and Security
7e779 applies industry-standard technical and organizational measures to protect your information. Our security practices include:
- SSL/TLS Encryption: All data transmitted between your browser and our servers is sent through encrypted channels.
- Data Encryption: Stored sensitive information, especially financial data, is secured with strong encryption algorithms.
- Access Controls: Only authorized staff have limited access to your information, and all access is strictly logged.
- Security Audits: We maintain security through regular system reviews and vulnerability assessments.
- Data Backups: Regular backups of data are kept in a secure environment to ensure uninterrupted service.
5.1 Data Retention Period
Necessary information is retained while your account is active. After account closure, certain information may be retained for a defined period due to legal obligations, dispute resolution, or fraud prevention. Once no longer needed, data is securely deleted.
Sharing Information with Third Parties
7e779 does not sell your personal information. However, information may be shared with trusted third parties in specific circumstances to deliver services:
- Payment processors: With the relevant financial institutions to process bKash, Nagad, Rocket, Upay, and bank transfers.
- Technology partners: With game software providers and platform service providers who are contractually bound to uphold our privacy standards.
- Legal authorities: With law enforcement agencies in response to court orders, government directives, or fraud investigations.
- Identity verification services: With trusted KYC service providers to verify user identity where applicable.
Outside of the above cases, your information will not be shared with any third party without your prior consent.
Your Rights
You have the following rights regarding your personal information:
7.1 Right to Access and Correct Information
You can log in to your account at any time to view your stored personal information and make corrections if needed. If you have trouble correcting any information, contact us at [email protected].
7.2 Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, some data may not be deletable due to legal obligations or ongoing disputes.
7.3 Right to Object to Processing
You may object at any time to the use of your information for direct marketing. In such cases, we will no longer use your information for that purpose.
7.4 Right to Data Portability
You may request the information we hold about you in a structured, commonly usable format.
To exercise any of the above rights, email [email protected] or contact our 24/7 live chat. We provide assistance in both Bengali and English.
Protection of Minors' Information
7e779 is strictly for users aged 21 and above. We do not intentionally collect personal information from minors. Age verification is mandatory during registration. If a minor has registered by mistake, please bring it to our attention — we will immediately close that account and delete the collected information.
International Data Transfers
Our servers and third-party partners may be located in various countries. If your information is transferred outside Bangladesh, equivalent or higher protection is ensured in accordance with the laws of that country. Privacy protection agreements are mandatorily executed with all third parties we work with.
Response to Security Breaches
In the event that the security of your information is compromised, 7e779 will immediately take the following steps:
- Identify the source of the breach and bring it under control without delay.
- Notify affected users in a timely manner through secure channels.
- Inform the relevant authorities as required by law.
- Improve systems to prevent such incidents in the future.
Policy Changes and Updates
7e779 reserves the right to amend this Privacy Policy at any time. If any significant changes are made, an updated date will be published on this page. Registered users may be notified by email for important changes. Continued use of the platform after changes are made will be considered acceptance of the revised policy.
We recommend reviewing this policy regularly so you remain informed about how your information is being protected.
Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7 — Bengali and English support
Our support team is always ready to answer all your questions in both Bengali and English.
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